Data Protection Policy

We at Meng Software. take our responsibilities under Malaysia’s Personal Data Protection Act 2010 (the "PDPA") seriously. We also recognise the importance of the Personal Data (as defined hereafter) you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your Personal Data.

This Policy is designed to assist you in understanding how Meng Software, as well as its representatives and/or agents (collectively referred to herein as "Meng Software", "us", "we" or "our") collects, uses, discloses, and/or processes the Personal Data you may provide in the course of the use of our website and/or application, and such functionalities, services, or features offered in connection thereof (collectively, the "Platform"), or in connection with your dealings with, though, or on the same.

As a service provider, Meng Software collects Personal Information as per our customer’s requirements. This privacy policy does not apply to employees or users of our customers. For information on their privacy rights and privacy practices, employees can refer Employer’s privacy policy. Employees or users of our customers can reach out to their employers regarding any queries or requests for information processing.

1. PERSONAL DATA

1.1 Personal Information Collected by Meng Software:

a) Meng Software collects the below listed Personal Information from you to provide our services or products to you:

• Company Name

• Contact Name

• Email Address

• Contact number

1.2 Data that Meng Software processes on behalf of our customers

As a service provider, Meng Software collects the following Personal Information on behalf of our customers (Employers) through the Meng Software platform.

• Personal Information such as name, date of birth, gender, contact details, emergency contact number, address, nationality, family member details, and national security/identity number are collected as per customer’s instructions.

• For attendance and payroll purposes, the Meng Software platform collects unique identifiers, leave details, bank account, and tax declarations.

2. AS A SERVICE PROVIDER: Meng Software COLLECTS THE PERSONAL INFORMATION ON BEHALF OF OUR CUSTOMERS (Employer)

2.1 The data is collected,

• When customers enter their employee details such as name, date of birth, gender, contact details, emergency contact number, address, nationality, family member details, and national security/identity number for maintaining employee records.

• When customers enter the payment related bank and tax details

• When employees update their Personal Information.

3. PURPOSES FOR COLLECTION, USE, DISCLOSURE AND PROCESSING OF PERSONAL DATA

3.1 Subject to the provisions of any applicable law, generally, we may collect, use, and disclose your Personal Data for the following purposes depending on the nature of your interaction with us:

• to communicate with you;

• marketing communications (about Meng Software or another product or service we think you might be interested in) in accordance with your marketing preferences;

• to assess, process and provide products, services and/or facilities to you, including performing obligations during or in connection with our provision of the goods and services requested by you;

• to administer and process any payments related to products, services and/or facilities requested by you or your commercial transactions with us;

• to establish your identity and background;

• to respond to your enquiries, feedback, requests or complaints and/or resolve any issues and disputes which may arise in connection with any dealings with us

• to facilitate your participation in, and our administration of, any events including workshops, promotions, contests, or campaigns;

• to maintain and update internal record keeping;

• for internal administrative purposes, or managing and planning the administrative and business operations of Meng Software and complying with internal policies and procedures;

• to share any of your Personal Data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;

• for detecting, conducting any form of investigation, and preventing fraudulent, prohibited, or illegal activities and analysing and managing commercial risks, including those relating to disputes, billing, fraud, offences, prosecutions etc;

• for enabling us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;

3.2 Meng Software shall undertake to protect Personal Data in its possession or under its control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks; Information that Info-Tech collects on behalf of our customers.

3.3 Meng Software only collects information as per the customer’s (employer) requirement. Our contract governs the delivery, access, and use of the Services, including the processing of Personal Information and data submitted through Meng Software platform. The customers (e.g., employers) controls their Platform and any associated client data. If there are any questions about specific platform settings, the processing of Personal Information in the Platform, or its privacy practices, please contact the customers administrator of the platform you use.

4. ACCURACY OF PERSONAL DATA

4.1 We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing us in writing or via email at the contact details provided.

5. REQUEST FOR ACCESS AND/OR CORRECTION OF PERSONAL DATA

• You have the right:

- an access request for access to a copy of the Personal Data which we hold about you or information about the ways in which we use or disclose your Personal Data; or

- a correction request to correct or update any of your Personal Data which we hold,

• by submitting your request in writing or via email to our Data Protection Officer ("DPO") at the contact details provided below. Subject to the provisions of Data Protection Laws, we will endeavour to respond to your access and/or correction request within 30 days after receiving such request.

• Depending on the scope and nature of the work required to process your access and/or correction request, we may be required to impose a fee to recover our administrative costs. This will be assessed on a case-by-case basis by our DPO. Where such a fee is to be imposed, we will inform you of the fee before processing your request. Please note that we will only process your request once you have agreed to the payment of the fee. In certain cases, we may also require a deposit from you before we process the access request. You will be notified if a deposit is required, if any.

7. REQUEST TO WITHDRAW CONSENT

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data by submitting your request in writing or via email to our Data Protection Officer at the contact details provided at the end of this document.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws and for the purpose of your employment.

Withdrawal of your consent and it’s consequences will be explained to you and if it hinders the continuance of your employment with the company you may have to resign / be terminated by the company.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within seven (7) business days of receiving it.

8. PROTECTION OF PERSONAL DATA.

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption, use of privacy filters, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need to-know basis.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

9. RETENTION OF PERSONAL DATA.

We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data were collected, and are no longer necessary for legal or business purposes.

10. TRANSFERS OF PERSONAL DATA OUTSIDE OF MALAYSIA.

We generally do not transfer your personal data to countries outside of Malaysia, except to our own subsidiaries or partners/clients overseas and for the purpose of performing your professional duties with any other client. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

11. DATA PROTECTION OFFICER .

You may contact our Data Protection Officers if you have any enquiries or feedback on our personal data protection policies and procedures; or if you wish to make any request, in the following manner:

MENG SOFTWARE

NAME : ALEX TAN

CONTACT NUMBER : 6011-28283430

Email address : mengid88@gmail.com

EFFECT OF NOTICE AND CHANGES TO NOTICE.

This Notice applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued employment and participation in our recruitment process constitute your acknowledgement and acceptance of such changes.